Our Guarantees

Your peace of mind is our priority. We back every project with our 6-point Gold Reserve Award Guarantee.

Our 6-Point Gold Reserve Award Guarantees

These guarantees are the foundation of our business. We understand that your home is your most significant investment, and we are committed to honouring that trust through uncompromising quality.

Pre-build Guarantee

At Concept 2 Construction, we guarantee to make the pre- build stage as smooth, enjoyable, and stress-free as possible. We begin by developing a comprehensive design brief tailored to your requirements, supported by an initial budget estimate. This provides clarity and ensures you can work confidently with your selected architect or designer. Following consultation, we will present a preliminary quotation, enabling you to refine scope and cost before progressing to final working drawings.

Master Build Guarantee

Concept 2 Construction supports your investment with the Registered Master Builders Guarantee, offering additional protection including loss of deposit, non-completion, and defective work. Workmanship and materials, rot and fungal decay and structural defects. This is one of the most comprehensive guarantees on the market and we advise you to take

Quality Build Guarantee

Concept 2 Construction guarantees a high-quality build that is practical, durable, and visually exceptional. We apply proven construction methodologies, innovative building practices, and premium materials to deliver exceptional workmanship designed to stand the test of time.

Progress Payment Guarantee

We value transparency and provide clear, itemised invoicing aligned with your Progress Payment schedule. Before any staged invoice is issued, Concept 2 Construction guarantees the associated work is completed or on site as specified.

Communication Guarantee

Communication is vital for a stress free build. We guarantee prompt and regular communication to keep you fully informed throughout the build. We conduct meetings throughout the design and building stages, and when questions arise we will reply within 48 hours.

Quality Control Guarantee

Precision, accuracy, and supervision are three of the crucial elements in a quality build. We guarantee your home will be constructed in accordance with your architectural plans and specifications. To achieve this we use a quality control system at every stage of the build overseen by a qualified Master Builder.